Pricing Policy

1. Pricing Structure

• All prices on Khilauna.com are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Prices may vary based on product category, brand, and seasonal promotions.
• We strive to offer competitive prices and regularly update them based on market trends.

2. Discounts & Offers

• We offer periodic discounts, promotional deals, and coupon codes.
• Discounted products will display the original price, discounted price, and percentage of discount.
• Offers may have specific terms and conditions, including validity periods and usage limits.

3. Price Changes

• Prices are subject to change without prior notice due to supplier adjustments, currency fluctuations, or market conditions.
• Any price changes will not affect confirmed orders unless an error is identified.

4. Price Matching & Competitor Comparison

• We do not offer a price-matching policy with other online or offline retailers.
• However, we ensure our prices remain competitive through market analysis.

5. Bulk Orders & Wholesale Pricing

• For bulk purchases, customers can contact our support team for special pricing.
• Wholesale buyers may need to meet specific order quantity requirements to avail special rates.

6. Hidden Charges

• There are no hidden charges; the final payable amount includes product price, applicable taxes, and shipping costs (if any).
• Shipping charges will be calculated at checkout based on order value and delivery location.

7. Refund & Price Adjustments

• If a customer notices a price drop on a purchased product within 24 hours of purchase, they can request a price adjustment.
• Refunds and returns will be processed as per our Return & Refund Policy.

8. Errors & Corrections

• In case of typographical or pricing errors, we reserve the right to cancel or modify orders after notifying the customer.
• If a product is incorrectly priced due to an error, we will notify the customer and offer a refund or an alternative solution.

9. Payment Methods

• We accept multiple payment options, including credit/debit cards, UPI, net banking, and digital wallets.
• Cash on Delivery (COD) is available for select locations with applicable service charges.

For any queries related to pricing, feel free to contact our support team at store@khilauna.com.